Shipping policy

At MCDOWELL LTD, we are committed to delivering your luxury lighting fixtures safely and efficiently. Please review our shipping policy below for details on delivery methods, timeframes, and rates across the United Kingdom.

1. Delivery Coverage

We currently ship exclusively within the United Kingdom (including England, Scotland, Wales, and Northern Ireland). We do not offer international shipping at this time.

2. Delivery Options & Rates

• Standard Delivery (3–5 Business Days)

• Rate: £15.00 (Free on orders over £500)

• Details: Delivered via our trusted courier network. Ideal for standard-sized fixtures and everyday orders.

• Express Delivery (1–2 Business Days)

• Rate: £35.00

• Details: Priority handling and dispatch. Orders placed before 12:00 PM (Monday–Friday) will be processed the same day for rapid delivery.

3. Dispatch & Processing Time

• Standard and Express orders are processed within 1–2 business days.

• Custom or bespoke items may require additional processing time, which will be specified on the product page.

4. Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email containing a tracking link so you can monitor your shipment in real time.